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8 · Commission and settlement
Who acts: platform finance staff, then the supplier. Starts with: the end of a month. Ends with: the supplier's commission invoice paid.
LCPP earns a commission from suppliers on the orders they complete through the platform. Buyers never pay it, and it never touches the buyer's payment.
What counts
- Only signed-off orders count. An order that was cancelled, rejected or never signed off earns nothing.
- Each supplier's contract sets the rates, usually a percentage per product category.
- Returns and credits from accepted corrections reduce the base.
The monthly cycle
- Preview. Finance sees each supplier's signed-off sales, rates and commission for the month.
- Two approvals. Two different staff members approve the run. No one can approve a run twice.
- Invoices. Each supplier receives a commission invoice with a due date and the orders it covers.
- Payment. The supplier pays and reports the transfer reference. Finance confirms receipt and marks it paid.
Invoice statuses
| Status | Meaning |
|---|---|
| Due | Issued and waiting for payment |
| Payment reported | The supplier says it paid; finance is checking |
| Paid | Finance confirmed the money arrived |
| Overdue | Past the due date and not paid |
| Disputed | The supplier questions some entries; finance reviews them |
When it goes wrong
- Overdue invoices get reminders. If they stay unpaid, the platform can pause the supplier's listings until they are paid.
- Disputed entries are reviewed by finance and corrected on the next invoice if needed.
- Leakage, deals moved off the platform to avoid commission, is watched for. See trust and oversight.